Shivcloud Privacy Policy
Shivcloud Pvt Ltd : Protection of your privacy is of prime importance, hence Shivcloud and all our companies, brands and subsidiaries (subsequently referred to as “Shivcloud”, “us” or “we”) follow a comprehensive Privacy Policy.
Information : For the purposes of this privacy policy, any information that can potentially identify a person comes under the ambit of “Personal Information”. Shivcloud services request you to provide personal Information when you interact with them, and the information you provide is used in accordance with the Shivcloud Privacy Policy. This information may be used in combination with generic information for various purposes such as marketing & advertising or product development. In case you refrain from providing your personal information, you may not be able to utilize optimum benefits from Shivcloud products.
You might provide your name, email, physical address, phone number, GST Number information among other personal information when you explore our services, take part in a survey, or contact us. Shivcloud collects this data for better recommending suitable products and services.
With your consent, the data you provide is used in accordance with this Privacy Policy, legislative requirements (including region-specific restrictions and guidelines, if any), and legitimate disclosure laws. We use the data we collect to update you about our offerings, feature additions or enhancements, and other updates in relation to the performance & security of our services.
This data is used in the development of new products & services, network & transaction security and financial verification wherever necessary.
Personal information that you provide lets us keep you informed about changes in our products, services, the terms & conditions relating to them, and important security updates. We may use the data for system performance analysis, internal auditing and process improvement purposes. The carrying out of promotional activities and limited-period offers makes use of this data as well. For preventing fraud and illegal financial transactions, we may validate your personal information through comparison with public resources and databases to avoid monetary or privacy loss.
1. Acceptance of Terms: By accessing and using Shivcloud Pvt Ltd you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not use this website.
2. Intellectual Property : The content on Shivcloud Pvt Ltd including but not limited to text, graphics, logos, images, and software, is the property of Shivcloud Pvt Ltd and is protected by copyright, trademark, and other intellectual property laws. You may not use or reproduce any content on this website without the prior written consent of Shivcloud Pvt Ltd.
3. Use of Website: You may use Shivcloud for lawful purposes only. You may not use this website for any illegal or unauthorized purpose. You agree to comply with all applicable laws and regulations.
4. User Content: Any information or material that you submit to Shivcloud Pvt Ltd including but not limited to feedback, suggestions, or ideas, will be considered non-confidential and non-proprietary. By submitting any user content to Shivcloud Pvt Ltd you grant Shivcloud Pvt Ltd a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such user content throughout the world in any media.
5. Disclaimer of Warranties: This website is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement of intellectual property. Shivcloud Pvt Ltd does not warrant that this website will be uninterrupted or error-free, that defects will be corrected, or that this website or the server that makes it available are free of viruses or other harmful components.
6. Limitation of Liability: In no event shall Shivcloud Pvt Ltd be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in connection with the use of this website or the inability to use this website, even if Shivcloud Pvt Ltd has been advised of the possibility of such damages.
7. Modifications to Terms of Use: Shivcloud Pvt Ltd reserves the right to modify these Terms of Use at any time without prior notice. Your continued use of this website after any changes to these Terms of Use shall constitute your acceptance of such changes.
8. Governing Law and Jurisdiction: These Terms of Use shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or in connection with these Terms of Use shall be subject to the exclusive jurisdiction of the courts of India. Thank you for using Shivcloud Pvt Ltd the official website of Shivcloud Pvt Ltd.
Shivcloud is committed to protect your personal information stored with us. We use a variety of security technologies and procedures to help protect your personal data from unauthorized access, use or disclosure.
If you choose not to provide your Personal Information when the same is mandatory to process your request, we may not be able to provide the requested service.
Your active participation in keeping the data Shivcloud stores about you is encouraged. You can request us to update your personal information in case of changes or errors, and also request deletion, provided we are not required to retain the data for specified amounts of time by law.
Shivcloud products and services might contain links that lead to third-party applications or resources. If you choose to visit or interact with those third parties and their affiliates, the data you provide to them is governed by their separate privacy policies, to which you should pay heed regarding the usage of your personal information by them. Shivcloud has no control or responsibility towards data collected, stored and manipulated by third parties.
- Shivcloud is ardently pursuant of GDPR directives for data subjects in the EU. If you are a user of Shivcloud services in the European Union, you have the following rights with respect to Shivcloud’s handling of your personal information:
- You can request an explanation of personal data processing, handling and usage by us; You also have the right to receive a copy of the information that we collect about you whether the information is collected on the basis of consent or because the said information was required by us in order to provide the requested services. You possess the right to withdraw your consent for personal data processing, at any time to prevent future processing; You have the right to request correction of your personal data that has been stored with us in case you believe the same is not accurate;
- You may request deletion of your personal data, provided this request does not contravene any laws or legal procedures; You have the right to object to Shivcloud’s processing of their personal information; You can contact the relevant data protection authority for issues regarding your personal data.
- DATA TRANSFER: In order for us to provide the services to you, your personal information will be transferred to, and stored at/processed in our servers in accordance with extant laws. Your personal data is also processed by staff operating in global locations. We will take all steps reasonably necessary to ensure that your personal data is treated securely and in accordance with this policy.
Shivcloud is always open to answering queries, providing clarifications and addressing concerns regarding your privacy. If you have any questions regarding this Privacy Policy, please contact us via e-mail at: support@Shivcloud.in
We may update this privacy policy from time to time. We encourage you to periodically review this privacy to understand how Shivcloud is protecting your information. If any change is unacceptable to you, you have the right to cease using this website. If you do not do so, you will be deemed to have accepted our then current Privacy Policy.
Please Enable the 2 Way Authentication for your email accounts We won't access and login your and any clients email id. If you want to do this connect with our support@shivcloud.tech.
At Shivcloud Pvt Ltd, we strive to provide the highest quality products and services to our customers. Please note that we do not offer refunds for any of our products or services. All sales are final. If you have any questions or concerns regarding your purchase, please contact our customer service team at support@shivcloud.in, and we will do our best to assist you. Thank you for your understanding and for choosing Shivcloud Pvt Ltd.
"Google Workspace Business Starter" is an edition of Google Workspace comprised of all of the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. Google Workspace Business Starter Customers are limited to a maximum of 300 End Users.
"Google Workspace Business Standard" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Business Standard Customers are limited to a maximum of 300 End Users.
"Google Workspace Business Plus" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Business Plus Customers are limited to a maximum of 300 End Users.
"Google Workspace Enterprise Starter" is an edition of Google Workspace comprised of all the Google Workspace Services except Client-Side Encryption, Google Vault, Google Cloud Search, and the Workspace Add-Ons.
"Google Workspace Enterprise Standard" is an edition of Google Workspace comprising of all the Google Workspace Services except Client-Side Encryption, Google Cloud Search, and the Workspace Add-Ons. Google Workspace Enterprise Standard also includes data loss prevention functionality for Gmail and Google Drive and certain enhanced security and control features for Administrators ( not including the Google Workspace Security Center). Google Workspace Enterprise Standard will also allow for additional Gmail Integration with other Google products, certain third-party archiving tools, and third-party OAuth applications.
"Google Workspace Enterprise Plus " is an edition of Google Workspace comprising of all the Google Workspace Services except the Workspace Add-Ons (other than Enterprise Data Regions, which is included). Google Workspace Enterprise Plus also includes data loss prevention functionality for Gmail and Google Drive, additional search and assist capabilities for content within third party data sources (which are only available to customers with at least 500 End User licenses), enhanced security and control features for Administrators (including the Google Workspace Security Center, as described at and AppSheet Core ( as described below). If akunden wishes to implement a trial, proof of concept evaluation, or deployment of third party data indexing in Cloud Search, then that customer must do so via a Cloud Search certified partner. Google Workspace Enterprise Plus will also allow for additional Gmail Integration with other Google products, certain third-party archiving tools, and third-party OAuth applications.
"Cloud Search Platform" is an edition of Google Workspace comprised of Google Cloud Search and the following services for use in conjunction with Google Cloud Search: (a) Cloud Identity Management; (b) Google Contacts; and (c) Google Groups for Business. Cloud Search Platform provides search and assist capabilities for content within third party data sources.
"Google Workspace for Nonprofits" is a free edition of Google Workspace comprised of the Google Workspace Services except Client-Side Encryption, Currents, Google Cloud Search, Google Workspace Migrate, and the Workspace Add-Ons. This edition also includes Classroom (as defined in “Google Workspace for Education Fundamentals” above) as a Core Service. Google Workspace for Nonprofits is exclusively limited to nonprofits that meet certain eligibility requirements.
"Client-Side Encryption" is a feature that allows an organization to use its own encryption keys to encrypt the applicable Customer Data input into certain Core Services.
"Currents" is a web-based service that allows End Users to share links, videos, pictures, and other content with others within the same Google Workspace domain, and to view and interact with content shared with them by others within that same domain. End Users can also create and join communities to have conversations with others within the same domain who share their interests. If Currents is used to share content or interact with others outside the End User’s Google Workspace domain, Currents will not be included in the Core Services to the extent of such use.
"Enterprise Data Regions" is a web-based tool that allows Administrators to apply data region policy settings to certain regions for all or a selected subset of End Users for certain primary data-at-rest (including backups) within Customer Data.
"Gmail" is a web-based e-mail service that allows an organization to run its e-mail system using Google’s systems. It provides the capability to access an End User's inbox from a supported web browser, read mail, compose, reply to, and forward mail, search mail, and manage mail through labels. It provides filtering for spam and viruses, and allows Administrators to create rules for handling messages containing specific content and file attachments or routing messages to other mail servers. Rules can be set up by group or the Customer (all domains).
"Google Calendar" is a web-based service for managing personal, corporate/organizational, and team calendars. It provides an interface for End Users to view their calendars, schedule meetings with other End Users, see availability information for other End Users, and schedule rooms and resources.
"Google Cloud Search" is a web-based service that provides End Users with search and assist capabilities for content within certain Core Services for Google Workspace and third party data sources (as applicable). Google Cloud Search also provides End Users with useful and actionable information and recommendations.
"Google Contacts" is a web-based service that allows End Users to import, store, and view contact information, and create personal groups of contacts that can be used to email many people at once.
"Google Docs," "Google Sheets," "Google Slides," and "Google Forms" are web-based services that enable End Users to create, edit, share, collaborate, draw, export, and embed content on documents, spreadsheets, presentations, and forms.
"Google Drive" provides web-based tools enabling End Users to store, transfer, and share files, and view videos.
"Google Groups for Business" is a web-based service that allows End Users and website owners to create and manage collaborative groups. End Users can have email discussions and share documents, calendars, sites, and folders with the members of a group. They also have the ability to view and search group discussion archives. Google Groups for Business is not available for Customers of Google Workspace (Free).
"Google Chat" and "Google Meet" are web-based services that allow for real-time communication between End Users. Google Chat provides an enhanced Chat Messaging and Group Collaboration platform that allows content integrations with select third-party services. Google Meet provides enhanced small-scale and large-capacity video meetings, including Dial-out and Dial-in calling (carrier fees may apply). Google Workspace Business Standard, Google Workspace Business Plus, and Google Workspace Enterprise Clients may be able to record meetings with Google Meet. Google Meet recording usage is limited to 80 hours retained per end user, averaged across all in-domain users with Google Workspace Enterprise licenses. Administrators can choose which services are enabled for the domain. Calling in Google Meet is provided by the entities listed as follows: Emergency calling is not supported for Google Meet Call Features.
"Google Jamboard" is a web-based service that allows End Users to create, edit, share, collaborate, draw, export, and embed content within a document.
"Google Keep" is a web-based service that enables End Users to create, edit, share, and collaborate on notes, lists, and drawings.
"Google Sites" allows an End User to create a site through a web-based tool, and then share the site with a group of other End Users or publish the site to the entire company or the world. The site owner can choose who can edit a site and who can view the site.
"Google Tasks" is a web-based service that enables End Users to create, edit and manage their tasks.
"Google Vault" is a web-based service that provides search and export capabilities for Google Drive and Gmail. For Gmail, Google Vault provides Customers with the ability to search across the entire domain, to archive data and create retention and disposition rules based on content, and eDiscovery capabilities which allow a Customer to create matters and preserve this data for legal hold purposes. Customers must continue to use/purchase Google Vault for Google to retain archived data. If Gmail is enabled for an End User account, that user’s on the record Google Chat history can be searched, exported, retained, and preserved.
"Google Voice" is an admin-managed IP-based telephony service. It allows Customers to assign and manage phone numbers for use by End Users in their organization. End Users can make and receive calls using their assigned numbers; additional functionalities are also available for use in connection with inbound and outbound calling, including the dialing of emergency numbers for End Users using two-way dialing. Google Voice is provided by Google Affiliates, as described in the Google Voice Service Specific Terms. Additional fees apply to the use of Google Voice.
"Google Workspace Assured Controls" allows Customers to geographically limit Google support actions related to their Customer Data.
"Google Workspace Migrate" is an admin-managed on-premise service for migrating End User data to Customer’s Google Workspace Account.
"Meet Global Dialing" supports expanded dial-in and dial-out calling in Google Meet video meetings.
"Workspace Additional Storage" allows Customers to increase their total amount of pooled storage available.
"Workspace Add-Ons" are, collectively, Google SIP Link, Google Voice, Google Workspace Assured Controls, Workspace Additional Storage, Meet Global Dialing, and Enterprise Data Regions.
Search and intelligence features enable enhanced search and retrieval across all services, providing cross-product content search and automatic categorization of content for use in active services.